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europcar norway - oslo airport car hire companies

europcar norway depot information

Europcar Norway Rental Terms for travel between 01-Apr-2020 and 31-Dec-2050

To speed up your experience at the Europcar counter and get you on your way, why not complete your details now via the following link:




Additional Driver Policy
An additional driver charge of NOK 60.00 + tax per day, with a maximum charge of NOK 600.00 + tax per rental will apply.
Additional driver's must be aged 25 years or over.  If the additional driver cannot be present at time of pick-up, then a copy of their driving license must be presented at time of pick-up.
There is no maximum number of additional driver's allowed per rental.

Age Requirements
The minimum age requirements are as follows:
19 years for car groups: EBMR, ECMR, CDMR, CDAR and CWMR.
25 years for all other car groups.
There is no maximum age limit.
A young driver's charge of NOK 150.00 with a maximum charge of NOK 750 per rental will apply to all drivers’ aged 19 - 25 years.


Condition of Vehicle
Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will be made directly to the customer

Cross Border Policy
Travel into Czech Republic, Slovakia, Poland, Romania, Russia (all states of the former USSR), Yugoslavia (all rep. of the former Yugoslavia), Bulgaria and Hungary is not allowed.
No extra documents are required for crossing the border, however, information about leaving Norway is to be written in the contract given at time of pick up.

License Requirements
Customers must present a full and valid driving license, which has been held for a minimum of one year.
An international driving permit is not required if the driver is from a country within the EU/EEA.  Drivers from a country outside EU/EEA, must present a license in English.

One Way Rentals
Domestic one ways are allowed between all locations in Norway & the drop charge varies, depending on the distance.
The charge will be confirmed at time of reservation. Some dom one ways are free of charge.  Please see separate one way grid for details. Upon pick-up, the Customer must inform if he plans to drive out of Norway during the rental period. Cross boarder fee can also be prebooked in click4wheels under equipment.


International One Ways are not permitted.

Out of Hours Policy
Out of hours pick ups are available from all locations on request. An out of hours charge of NOK 300.00 + tax applies. From 1st July 2014, After hour fee is NOK 400,- at all locations ( except Oslo Airport Gardermoen – NOK 625, - )
Out of hours returns are not allowed unless agreed with the location at time of pick up. There is no charge for out of hours drop offs.

Payment Policy
All deposits taken at time of booking are non-refundable.
Acceptable methods of payment are: Visa, Diners, MasterCard, Amex, National Charge Cards, National Vouchers and Eurocheques.  Travellers cheques and cash is not accepted.
At least one credit card is required for all rentals. A 2nd Credit Card is Mandatory (must be a major credit card) for car group LDAR.
A deposit of NOK 2300.00 plus 20% of the estimated rental charges is required, which is held on the credit card until the car is returned.  A credit card is always required for the deposit.

Refueling Policy
The vehicle is provided with a full tank of fuel at the start of the rental.  It is advised that the customer re-fills the tank before returning the vehicle, otherwise the customer will be invoiced for the missing fuel plus a service charge (Fuel cost + 20% + tax). CHARGE NOK 300 + NOK 19.75 PER MISSING LITRE OF FUEL

Roadside Assistance
If any problems arise with the car during the rental period, please call the nearest Alamo/National office during office opening hours.
For after hours, please call Road Assistance (NAF)

Full details will be provided at time of pickup.

Special Equipment
Infant Seat - CSI (0 - 12 months) - NOK 450.00 + tax per rental. REQUEST/ IF DAMAGED OR LOST A COST OF NOK 2500 APPLIES
Baby Seat - CSB (1 - 3 years) - NOK 450.00 + tax per rental.REQUEST/ IF DAMAGED OR LOST A COST OF NOK 2500 APPLIES
Toddler Seat - CST (4 - 7 years) - NOK 450.00 + tax per rental. REQUEST/ IF DAMAGED OR LOST A COST OF NOK 2500 APPLIES
Booster Seat - CBS (less than 135 cms) - NOK 200.00 + tax per rental.
Ski Rack - SKR - NOK 800.00 + tax per rental. (Available all year round) - fits 4 pairs of cross country ski's or 3 pairs of down hill ski's.
Snow Chains - SNO - NOK 950.00 + tax per rental.  Available from 1st November to 15th April.
Snow Tyres - STR - Free of charge.  Available from 1st November to 15th April.
Navigation System - NVS - NOK 150.00 + tax per day, with a maximum charge of NOK 1500.00 + tax per rental. Replacement amount NOK 1250.00.

WIFI Access is also available at a cost of NOK 100.00 + tax per day, with a maximum charge of NOK 1000.00 + tax per rental.  Only available On request at the following locations: Bergen Apt, Bodoe Apt, Harstad Narvik Apt (Evenes), Narvik DT, Oslo Apt, Oslo DT, Moss Rygge Apt, Sandefjord Apt, Tromsoe Apt Trondheim Apt, Vadsoe Downtown and Vadsoe Apt.

Moving Box - BOX - Only available to purchase from the following locations: Bergen DT Minde, Oslo East and Trondheim. Available at a cost of NOK 20.00 + tax per rental. (not loaded on the system) 

Ski Box,  Winter Equipped Vehicle and Luggage Rack - Not Available

All equipment is on request for all station’s except Navigation System’s which are on free sell only at Sogndal Airport (SOGT71) and Sogndal (SOGS71).
Ski Racks are only available for car groups CWMR, IWMR, PWMR and SWMR.
Navigation Systems are not allowed for one way rentals.

Please note: Baby Seats (CSB), Trolley's (TRO), Trailer Hitches (TRH) and WIFI Access are not loaded in the system. If required, please add to the remarks on the reservation.

All children under 135cms must be fitted in a suitable child seat by law.
It is Norwegian Law to have high visibility vests in all cars - these are provided free of charge.

Location Surcharge - 14% + tax (of the basic rental plus insurance).
Winter Fee - NOK 32.00 + tax per day, with a maximum charge of NOK 448.00 + tax per rental.  Mandatory from 1st November to 15th April (includes Snow Tyres, Cleaning of the Car and Ice/Snow Removal).

Toll Road Administration fee: NOK 95.00 per day.


Mandatory on all rentals at: Aalesund Airport, Aalesund, Arendal, Bardufoss Apt, Bardufoss City, Bergen Apt, Bergen DT, Billingstad, Drammen , Elverum , Finnsnes, Fredrikstad, Fredrikstad North Gjoevik, Hamar, Haugesund, Haugesund Airport, Haugesund, Kristiansand, Kristiansand Airport, Kristiansund Airport, Kristiansund, Kongsberg, Kongsvinger, Lillehammer, Molde Airport, Molde, Mongstad, Moss Rygge Airport, Nesttun, Oslo Gardermoen Apt, Oslo DT, Oslo DT, Sandefjord Torp Airport, Sandefjord, Porsgrunn/Skien, Skien Airport, Skjetten, Sogndal Airport, Sogndal, Sunndalsoera, Stavanger Downtown, Stavanger Airport, Tonsberg, Trondheim Apt, Trondheim DT and Lillestroem.   

When driving through fully automatic toll plazas or on AutoPASS, the customer will be charged for the toll road fee passage separately or on the rental agreement if information about passage is available.


CDW – Collision Damage Waiver
Collision damage waiver reduces the customer’s damage responsibility to the excess/deductible amount.  If CDW is applied to the rental the customer is still responsible for the mandatory excess charge in case of damage. If CDW is declined the renter will be liable for the entire value of the damage/loss. Price is excluding VAT.


Group Cost Per day (NOK) Deductible (NOK)

















































Cancellation policy

Cancellations within 48 hours of pick up incur a fee of approx NOK 400.00

No Shows will incur a fee of approx EUR 95.00 (equivalent in local currency, or the whole value of rental if the value is lower)

Cancellations outside of 48 hours are free of charge

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Group Limited. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at 2/509 St Kilda Rd, Melbourne VIC 3004. Thank you for booking with us.

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